FAQ

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Lit a Candle with Be Kindle’s eco-friendly candles.

Shipping Information

Domestic Orders: Free shipping is offered on domestic orders over $75. For orders under $75, the shipping charge will be calculated at checkout.
International Orders: we are working on this service and it will be available as soon as possible.

After your order has been placed, you can expect it to ship within 10-15 business days. Please note that processing times may vary during sales or new product launches.

Customs and Import Charges: Yes, international packages may be subject to customs, duties, or other fees which are not included in our shipping rate and are the customer’s responsibility to cover.

Yes, international packages may be subject to customs, duties, or other fees which are not included in our shipping rate and are the customer’s responsibility to cover.

Yes, all packages are shipped out of Omaha, Nebraska, and international shipping is available. However, customers should be aware of potential customs, duties, or other fees associated with international shipments.

Returns & Refunds

nfortunately, at this time we are unable to accommodate returns or exchanges.

It does state that returns or exchanges are not accommodated at this time.

If you believe your refund is incorrect, please contact us immediately. Ensure you provide details about the issue so we can assist you promptly.

It is typically the customer’s responsibility to cover any customs, duties, or other fees associated with international shipments.

Since we are currently unable to accommodate returns or exchanges, there is no information regarding the refund of delivery charges. If an item is damaged, defective, or incorrect, please contact us within 7 days for a full refund or exchange consideration.

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